The purpose of this FAQ is to address questions related to work equipment.

Work Phone 

1. What am I being required to obtain or to use a separate work phone?

• A separate work phone is required to maintain confidentiality for candidates and to comply with data protection laws.
• We will require that you either us a mobile handset or a VOIP system for making and receiving work calls

1. Can I use the work phone for my personal use?

• You can...but the work phone is to be used while working, and switched off whenever you are not working.

1. If I am assigned to use a mobile will it come with a SIM card?

• Yes...your new work phone will come with its own SIM card

1. Which mobile phone network will my work mobile be connected to?

• Vodafone

1. Will I be required to register the SIM card before using it?

• Yes...the SIM card must registered with the Vodafone network prior to use

1. Whom will I be calling with the work phone?

• Candidates, and or clients of the company

1. Am I permitted to contact candidates using my personal phone?

• No!... That would be a breach of confidentiality and data protection laws

1. How much will the new mobile phone unit?

• The simple handset costs only £10-£12

1. How much will the monthly top-up cost if I am assigned to use a mobile?

• Unlimited minutes will cost £10.00 each month

1. What happens to the work mobile when/if I terminate my employment with the company?

• Upon termination, you will be required to surrender the phone/charger/battery and SIM card to the company 

1. How will I make calls using a VOIP system?

• Using the internet

1. What are the advantages of using the VOIP system?

• All calls are recorded in the cloud
• Call reports are available 

Wireless Printer/Scanner

1. When can I receive my wireless printer/scanner?

• After you successfully complete (45) days employment

    Noise Reduction Headset

1. When can I receive my noise reduction headset?

• After you successfully complete (45) days employment