Frequently Answered Questions

Clocking In and OUT

How am I required to clock in for work?

To sign IN, please go to your work station, and send an email to timecardsandreports@gmail.com

At what time will I be expected to sign out of work during onboarding

You will be expected to work until 5:00PM local time.

How to I use the DTC AM/PM time card templates

Simply copy/paste into the body of your email

Answer all time card questions

Attach any task list spreadsheets to the DTC AM/PM template email

NOTE: Do not submit time cards as attachments/PDFs. They must be in the body of an email to be valid

How many work breaks will I be entitled to each work day?

  You will be entitled to only 1 lunch break from 11:45 AM – 12:45 PM local time

When will I be allowed to take my lunch

You may take your (60) minute recreational break at the time pre-selected by you. No clock OUT/IN is required.

When am I required to submit my MID-SHIFT report?

Mid-shift reports are required before your lunch break daily

File your MID-SHIFT reports using the appropriate template before your lunch break.

Will I be assigned a set list of tasks to complete?

You will be sent a set list of tasks to be completed on each work day 

How accurate should my time card responses be?

    Time card responses/answers should be 100% accurate

Spreadsheets

Ensure that spreadsheets are accurately completed and attached to your DTC PM time card template

MID-SHIFT Report (MDR)

What is the purpose of the MID-SHIFT Report (MDR)?

The PLR is designed to inform management of how effective you have been in using your work time.

Why am I required to submit a MDR after 4 work hours daily?

This is so the company can be informed of how effectively you are using your work time 

When am I required to begin using the MDR?

Once you start interviewing candidates

When am I required to submit my daily MDR?

No later than 1:00PM daily 

How am I required to submit my MDR?

You are required to sent MDRs to  middayreports@gmail.com    

What information will I be required to provide in my MDR?

• How many calls you attempted to your candidates
• How many CONVOS (conversations) you engaged in
• How many new bookings were made by you
• How many VIDEOS you have “SLABBED” (confirmed) for the day

Where will I get required information for my MDR?

From SLAB re-confirmation calls made or call-backs from your candidates 

From your CONVOS tracking sheet, calls, emails, texts, made-to or received-from your candidates.