Frequently Answered Questions

What is a work related expense?

A work related expense is money spent by you for the business.

What is an entitlement?

An entitlement is money which the company promised you, but which you did not spend out of your pocket.

How can I know if I am due an entitlement?

Please read the terms and conditions on the bottom of the expense/entitlement report. 

What is the promised payback time for my expenses/entitlements?

Expenses are refunded (2) weeks in arrears. 

Entitlements are refunded on your pay date.

What happens if my expense/entitlement report form is late or is rejected because of errors?

Once an expense report is rejected, it must be re-submitted for payment the following week. It cannot be partially paid out in the current week.

Am I required to attach payment receipts to my expense report?

You must scan or attach payment receipts for any items for which you paid for with your own money, or your expense report is subject to being rejected. 

At what time must my expense report be submitted each week?

Expense reports must be submitted by 5:00 PM on the last work day of each calendar week. Attach them to your DTC PM time card

Must my expense/entitlement claim report be 100% accurate?

Expense reports must be 100% accurate, so please double check your reports before submission, to make sure amounts claimed are correct.

What happens if the company does not pay me the amount claimed on my expense/entitlement report?

If for any reason a payment is not made to you in the one week, it will be made to you in the following week. Expense reports are paid in full. There are no partial payments.

Whenever there is an expense report which was not paid for any reason, you must attach the old expense report, in addition to any new expense report to your DTC PM template. 

Where can I find terms and conditions regarding to expense entitlement reports?

Terms and conditions regarding expense entitlement reports are located to the bottom of the claim form

How will I receive my expense/entitlement refund monies?

Expense and entitlement money refunds are made either via STRIPE or by bank transfer, (your choice) 

Are expense/entitlement refunds part of my wages?

No. Expense/entitlement monies are not earnings, and are not subject to NI and tax. Refund of expenses and payment of entitlements are paid out separate to your wages. 

If my expense/entitlement report is rejected, what should I do?

Correct any errors, and resubmit the report in the next week.

If I made a purchase, must I attach receipts?

Yes

If I forget to submit my expense/entitlement report on Friday, what should I do? 

Submit your claim form in the next work week